Privacy & cookies

Who is responsible

ITREX LTD, company number 16528197, is responsible for the personal information it receives through business enquiries. Contact us at [email protected] or write to our registered office:

Information you give us

If you email us, we receive your email address, name if provided, message and any attachments you choose to send. If an enquiry becomes a purchase or mentoring engagement, relevant contact, billing, agreement and service correspondence may also be needed.

This website has no contact form, customer account or online checkout. Please do not send card numbers, passwords or unnecessary identity documents by email.

Why we use information

• To answer enquiries and discuss products or mentoring: our legitimate interest in responding to business correspondence, or steps at your request before entering into a contract.
• To arrange and provide an agreed service: performance of our contract with you. Where you represent a company, our legitimate interest in managing that business relationship.
• To keep records required by law: compliance with the relevant legal obligation.
• To deal with complaints, protect our business and resolve disputes: our legitimate interests, taking account of your rights.

You can browse without emailing us. If you request a service, we may need relevant contact and billing details to arrange it.

Service providers and sharing

Our business inbox uses Gmail and this website is hosted on ChatGPT Sites. Those providers process information needed to operate their services. Payment providers process payments made through their own pages, under their own notices. Relevant records may be shared with professional advisers or authorities where needed for a legal obligation or dispute.

Providers may process information outside the UK. Their privacy information explains their locations and safeguards. Contact us for information about a transfer involving your correspondence. See Google’s privacy policy and OpenAI’s privacy policy.

Retention

Retention depends on the purpose of the information: answering your enquiry, delivering the agreed service, meeting applicable accounting or legal requirements, and resolving any outstanding dispute. Information should be deleted when those purposes no longer require it. You can ask us which retention period applies to your records.

Cookies and technical information

We have not added advertising pixels, analytics tools or embedded social media to this website. Our pages do not set their own cookies or browser storage. The hosting platform may process technical information, such as an IP address and request logs, and use technologies needed to deliver and protect the site.

Following an external link takes you to another provider’s website and its own cookie and privacy arrangements.

Your rights and questions

Depending on the applicable law and circumstances, you may ask to access or correct your information, request deletion or restriction, object to processing, or request data portability. Where processing relies on consent, you can withdraw it without affecting earlier lawful processing.

Send privacy requests to [email protected]. You may also complain to the UK Information Commissioner’s Office or the relevant data protection authority in your country.

Updates

We will update this notice when the website or the way information is handled changes. The date above identifies this version.